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We offer self catering apartments for short term rentals in Barcelona, fully furnished and equipped apartments in Barcelona in privileged locations as an alternative to the hotels in Barcelona. Our self catering apartments in Barcelona offer much more space, comfort, flexibility, freedom, privacy than any hotel room, without depriving it of the exclusive and personalized services that can be enjoyed at a luxury hotel at a price far more accessible.
We offer a unique set of facilities that no competitor offers as meeting space, local and national telephone calls, cable TV, DVD and films, high speed internet and more.
To adapt at maximum to your needs we offer free advice in choosing the best self catering apartment in Barcelona and if our apartment does not meet your requirements we help you get what you're looking at no costs. We offer many options for both short term apartment rentals in Barcelona and for services, and our customers are choosing what is best for them.
Tell us your dreams and at Tendency Group we will make them real.If you've recently stayed in one of our Barcelona self catering apartments, please give us your feedback.
We are basing all of our activity on values that guide the company and the team, with the only purpose in mind to properly interact with our customers and be able to fulfil their wishes. Our values, values that differentiate us from our competitors, are: |
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Attitude of courtesy and genuine personalized service:
Courtesy is considered a critical attribute both when interacting with our customers and with our team. The genuine and personalized service together with the hospitality that we treat all of our guests that use a self catering apartment in Barcelona with are two of the most important differentiating factors. It is not what we do, but how we do it that makes us special. These two concepts together with a correct attitude on the part of our team guides Tendency Group towards delivering a service that meets and exceeds the expectations of our guests. Courtesy and kindness are characteristics of any relationship that exists outside and within the organization.
Quality:
It is vital to have the desire to do everything necessary in order to raise the levels of customer satisfaction, not simply focusing on the tangible and material needs of the host, but finding in our actions the values that most distinguish and increase the quality of our service. All of these skills include being efficient, punctual, prompt and decisive, skills that will enable a quick and without time waste in service delivery, and ensures a transparent and effective communication process with all our customers when solving their doubts or complaints. This values and attributes are helping us to do things right from the beginning till the end of our guests’ stay, building customer loyalty, mainly due to the fact that everything we do, we do it to exceed our customer’s expectations and to create a memorable service experience.
Cozyness and charme:
Being aware of the need to relax and to be in a different place and away from our everyday tasks, we are paying a special attention to the decor, cleanliness and attitude of Tendency Group staff, working in order to create a space that will give our guests the feeling of visiting a magical place, that is perfectly organized and arranged for a perfect stay. Rent one of our self catering apartments in Barcelona and you will see it with your own eyes. |
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Tendency Group was created in response to the current needs for self catering apartments for short term rentals in Barcelona. We address expatriates visitors, business travellers, business enterprises, medical patients and other types of clients that require a high degree of customer service along with their accommodation Barcelona. For this reason each of our self catering apartments in Barcelona has been exclusively selected on the sole criterion of evaluation, of finding a place where our guests can feel at home. In order to provide a unique short term apartment rental in Barcelona, a serious and reliable customer service program has been developed and backed by a team of professionals with industry experience that will offer 24 h customer care, making our guests feel as comfortable as possible and accompanied at times when required.
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